Zaxby’s reports customer bank accounts may have been compromised
Published 10:51 am Thursday, January 17, 2013
Zaxby’s in Troy has been identified a one of about 100 locations where malware may have compromised customers’ bank accounts.
According to Zaxby’s, the company has notified law enforcement authorities to the criminal activity believed to have started from “external sources.”
The company announced that the locations affected, including Troy, have identified suspicious files on their systems that may have resulted in unauthorized access to credit and debit card information or have been identified by credit card processing companies as common points of fraudulent activity.
During an investigation of the crimes, Zaxby’s identified suspicious files, including malware, on computer systems at some restaurant locations.
The company reports it is not known whether credit or debit card data left the processing systems of any locations, but they are concerned the suspicious files could indicate that an attacker or attackers may have accessed the bank information.
The company issued this statement in a news release.
“Zaxby’s Franchising, Inc. takes the security of guest information very seriously and is working closely with the affected store locations to provide notice to potentially affected guests. Zaxby’s Franchising, Inc. encourages all potentially affected guests to monitor their financial accounts for any unauthorized activity and to check their credit scores.”
Authorities in Thomas County, Ga. are investigating a case that could be tied to the Zaxby’s computer compromise, according to WALB News 10. A Zaxby’s customer has reported $3,000 missing from a bank account.
Concerned customers can order a free copy of their credit reports by visiting www.annualcreditreport.com, by calling (877) 322-8228, or by completing the Annual Credit Report Form at www.consumer.ftc.gov/articles/pdf-0093-annual-report-request-form.pdf. The company reports that any incident of fraud should be promptly reported to local law enforcement, the Alabama Attorney General’s office and the Federal Trade Commission.
The complete list of stores affected is below.
Store Number | Address | City, State |
00151 | 3710 SW ARCHER ROAD | GAINESVILLE, FL |
00204 | 810 HAPPY VALLEY RD. | GLASGOW, KY |
00505 | 3031 WILLIAM FEW PKWY | EVANS, GA |
00901 | 1700 N. COLUMBIA STREET | MILLEDGEVILLE, GA |
01001 | 4409 HUGH HOWELL RD. | TUCKER, GA |
01302 | 100 STRAND MARKET DR. | MYRTLE BEACH, SC |
01311 | 3591 SAINT MATTHEWS ROAD | ORANGEBURG, SC |
01702 | 3969 COLUMBIA ROAD | MARTINEZ, GA |
02802 | 861 WARREN DRIVE | WARNER ROBINS, GA |
03603 | 1871 HWY 138 SE | CONYERS, GA |
05602 | 9840 TWO NOTCH RD | COLUMBIA, SC |
06202 | 4424 BUENA VISTA RD | COLUMBUS, GA |
07301 | 1623 CHURCH STREET | CONWAY, SC |
08402 | 2175 E SILVER SPRINGS BLVD | OCALA, FL |
08403 | 13451 SW 17TH CT | OCALA, FL |
08501 | 4906 FRIENDSHIP RD | BUFORD, GA |
09601 | 2763 HOME DEPOT BLVD. | ROCK HILL, SC |
09702 | 6747 N CHURCH AVENUE | MULBERRY, FL |
10301 | 949 SAXON BLVD. | ORANGE CITY, FL |
10601 | 366 COX CREEK PKWY. | FLORENCE, AL |
10802 | 100 COMMONS DR. | BRASELTON, GA |
10803 | 2620 WINDER HWY | DACULA, GA |
11101 | 14036 US HWY 19 S. | THOMASVILLE, GA |
11602 | 200 COOLEY DRIVE | VILLA RICA, GA |
11603 | 135 HWY 27 BYPASS | BREMEN, GA |
11901 | 11608 S. MEMORIAL PKWY | HUNTSVILLE, AL |
12801 | 2574 W. JACKSON AVE. | OXFORD, MS |
13801 | 950 SCHILLINGER RD. | MOBILE, AL |
13901 | 580 VILLAGE GREEN DRIVE | GALLATIN, TN |
14201 | 101 EMMA DR. | TROY, AL |
14301 | 433 ST. JAMES AVE. | GOOSE CREEK, SC |
14401 | 4410 BROWNSVILLE RD. | POWDER SPRINGS, GA |
14502 | 1325 HWY 85 NORTH | FAYETTEVILLE, GA |
14801 | 8065 MALL PARKWAY | LITHONIA, GA |
15402 | 3821 HACKS CROSS | MEMPHIS, TN |
15404 | 1420 N. GERMANTOWN PARKWAY | MEMPHIS, TN |
15501 | 1372 AIRPORT RD. | JACKSONVILLE, FL |
16101 | 6330 RIDGEWOOD COURT DR | JACKSON, MS |
16201 | 29053 HWY 98 | DAPHNE, AL |
16401 | 5230 STILESBORO RD. NW | KENNESAW, GA |
16501 | 1050 GLENN BLVD. SW | FORT PAYNE, AL |
17501 | 4850 PEACHTREE IND. BLVD. | NORCROSS, GA |
17601 | 156 PROMINENCE POINT PKWY | CANTON, GA |
17602 | 2880 E. CHEROKEE DR. | CANTON, GA |
17701 | 11235 WOODSTOCK ROAD | ROSWELL, GA |
17703 | 3000 HOLCOMB WOODS PARKWAY | ROSWELL, GA |
17705 | 4388 ROSWELL ROAD, NE | ATLANTA, GA |
17801 | 115 PROMENADE BLVD. | FLOWOOD, MS |
18801 | 3724 MUNDY MILL RD. | OAKWOOD, GA |
19301 | 3030 JOHNSON FERRY RD. | MARIETTA, GA |
20202 | 2035 EAST FIRE TOWER RD. | GREENVILLE, NC |
20401 | 2005 OLD MILTON PARKWAY | ALPHARETTA, GA |
20701 | 7713 GARNERS FERRY RD. | COLUMBIA, SC |
20801 | 4260 OGEECHEE RD. | SAVANNAH, GA |
21101 | 320 AZALEA SQUARE BLVD. | SUMMERVILLE, SC |
21501 | 7840 SENOIA RD. | FAIRBURN, GA |
22001 | 1660 E. GREENVILLE STREET | ANDERSON, SC |
22201 | 4067 MILLENIA BLVD | ORLANDO, FL |
22401 | 804 ACADEMY DR. | BESSEMER, AL |
22403 | 5881 TRUSSVILLE CROSSINGS BLVD. | TRUSSVILLE, AL |
23201 | 2319 MONROE STREET | TALLAHASSEE, FL |
23301 | 640 W TENNESSEE STREET | TALLAHASSEE, FL |
23602 | 903 W. MAIN ST | SALEM, VA |
23902 | 13972 BEACH BLVD. | JACKSONVILLE, FL |
24001 | 429 SIGMAN RD. | CONYERS, GA |
24401 | 2500 BARRETT CREEK BLVD. NW | MARIETTA, GA |
24701 | 650 MAXHAM RD. | LITHIA SPRINGS, GA |
24702 | 2609 LEE ROAD | LITHIA SPRINGS, GA |
24902 | 100 OLD RICHMOND ROAD | PORT WENTWORTH, GA |
25201 | 707 S. MCKENZIE STREET | FOLEY, AL |
25301 | 2720 CARL T. JONES PKWY | HUNTSVILLE, AL |
25401 | 5971 OGEECHEE RD. | SAVANNAH, GA |
25901 | 507 N. HWY. 52 | MONCKS CORNER, SC |
26002 | 306 BANCARIO ROAD | MARION, AR |
26101 | 6811 GORDON RD. | WILMINGTON, NC |
26301 | 21 BAYLOR BROOK DR. | BLUFFTON, SC |
26401 | 730 JOHNSON FERRY RD. | MARIETTA, GA |
26602 | 2316 PANOLA RD | LITHONIA, GA |
26701 | 922 E. MAIN STREET | LINCOLNTON, NC |
26801 | 1500 S. 6TH STREET | MACCLENNY, FL |
27501 | 180 CAPITAL CIRCLE SW | TALLAHASSEE, FL |
28001 | 104 CARNAHAN DRIVE | MAUMELLE, AR |
28101 | 3722 SOUTH RAILROAD STREET | PHENIX CITY, AL |
28103 | 7626 SCHOMBURG ROAD | COLUMBUS, GA |
28301 | 4409 S. 17TH STREET EXT. | WILMINGTON, NC |
28801 | 1410 JEFFERYS RD. | ROCKY MOUNT, NC |
28901 | 222 S. JAMES CAMPBELL BLVD. | COLUMBIA, TN |
29201 | 3770 PRINCETON LAKES PKWY | ATLANTA, GA |
30201 | 1905 SOUTH 14TH STREET | FERNANDINA, FL |
30301 | 1015 N 3RD AVENUE | CHATSWORTH, GA |
30901 | 99 HWY 80 EAST | CLINTON, MS |
31901 | 3355 NORTH POINT PARKWAY | ALPHARETTA, GA |
33502 | 633 WEST ELK AVENUE | ELIZABETHTON, TN |
33701 | 13973 VILLAGE LAKE CIRCLE | JACKSONVILLE, FL |
33901 | 13788 HWY 9 | ALPHARETTA, GA |
34301 | 2017 EAST AVALON AVENUE | MUSCLE SHOALS, AL |
35401 | 9141 UNIVERSITY BLVD. | NORTH CHARLESTON, SC |
35402 | 3476 SHELBY RAY CT. | CHARLESTON, SC |
35403 | 8419 DORCHESTER RD. | NORTH CHARLESTON, SC |
36201 | 2675 ZELDA ROAD | MONTGOMERY, AL |
36001 | 3509 TOM AUSTIN HIGHWAY | SPRINGFIELD, TN |
37201 | 5295 JOHN TYLER HIGHWAY | WILLIAMSBURG, VA |
37301 | 2889 HECKLE BOULEVARD | ROCK HILL, SC |
38801 | 3510 SE J STREET | BENTONVILLE, AR |
38802 | 400 S THOMPSON ST | SPRINGDALE, AR |
38804 | 190 NORTH PROGRESS AVENUE | SILOAM SPRINGS, AR |
40001 | 872 COLLEGE DRIVE | DALTON, GA |
80103 | 244 S. 400 CENTER LANE | DAWSONVILLE, GA |